Privacy Policy

1. Information We Collect

2. Google Analytics, Google Tag Manager, and Advertising

We use Google Tag Manager to deploy tags and tracking technologies on the Site, including Google Analytics and Google Ads. These tools use cookies and similar technologies to collect information about your visit — such as pages viewed, time on Site, device and browser type, approximate location, and referring website — and associate that visitation data with other information about you or your device. This data may be combined with information collected from other sites, apps, or offline sources, and Google may use it to personalize ads shown to you on other websites. By using the Site, you acknowledge and consent to this collection, association, and use of your data as described in this section.

You can learn more about how Google collects and uses this information at https://policies.google.com/technologies/partner-sites. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, and manage or opt out of ad personalization at https://adssettings.google.com.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests for estimates or service
• Schedule and provide contracting, remodeling, and water damage restoration services
• Communicate with you about your project, including by phone, text, or email
• Maintain business records
• Operate, improve, and monitor the security of the Site
• Understand Site usage and improve our marketing
• Comply with legal obligations

We do not sell your personal information.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share information with:

• Service providers who help us operate the Site or our business (for example, hosting providers, Google Analytics/Ads, and communication tools), who are only permitted to use your information to provide services to us
• Subcontractors or trade partners as needed to complete a project you have requested
• Legal and safety purposes, if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Skinner and Son LLC, our customers, or others
• A successor in the event of a merger, acquisition, or sale of business assets

5. Text Messages and Phone Calls

If you provide your phone number, we may contact you by phone or text message regarding your inquiry, estimate, or service appointment. Message and data rates may apply. You may opt out of text communications at any time by replying "STOP" or contacting us directly using the information in Section 9.

6. Data Retention

We retain the information we collect for as long as necessary to respond to your inquiry, complete any project you engage us for, maintain business and legal records, and for other legitimate business purposes.

7. Your Choices

You may:

• Decline to provide certain information, though this may limit our ability to respond to your request
• Opt out of cookies through your browser settings
• Opt out of Google Analytics/Ads tracking using the tools linked in Section 2
• Request that we delete the personal information you have submitted to us, by contacting us using the information in Section 9

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of the choices above, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.